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Caring for our customers

Updated Monday 19th July 2021

Whilst the Government have eased restrictions, the safety and well-being of our clients and staff remains our biggest priority and so we will continue to keep the following measures in place:

New-COVID-Safety-Measures-Updated-July-With-Mask

STUDIO & EQUIPMENT

We have increased the cleaning of the most used areas throughout our spa including the yoga studios, door handles, staircases and bathrooms. Hand-sanitiser is also provided as you enter our spa and throughout the space. You are welcome to bring your own equipment for the class including your own drinking water bottle filled with water, mat, towel, blanket, etc. If you have any questions about what equipment you will need for your class, please contact us. We will also have equipment available in our studios for guests to use, which will be thoroughly cleaned and rotated in between sessions. Lockers are also available to use and will be disinfected after each use.

ONLINE HEALTH CONSULTATION FORM

As part of our measures to ensure the safety of our guests and staff in our spas, all guests are required to please fill out and submit an online health consultation form before attending their class or treatment. This will be sent to you via email along with a confirmation of your booking.

ATTENDING YOUR CLASS

To support us in maintaining social distancing, please arrive no sooner than 10 minutes before your class. We are allowing longer breaks in between classes to ensure that teachers and students can changeover with sufficient time and space to do so safely. While our teachers will continue to provide verbal direction and corrections during classes, there will be no hands-on adjustments for the time being. Brompton Cross guests: Please note that as you need to walk through our retail store to access the studio, you are encouraged to wear a face mask when walking through the ground floor up to the studio. Masks are not required to be worn in our studio during the class.

ATTENDING YOUR TREATMENT

Guests arriving for treatments should arrive no earlier than 10 minutes before your appointment, this enables us to maintain social distancing within the waiting area. We encourage clients to wear a facial mask on arrival and throughout their treatment (treatment dependant). All guests are required to complete an online health consultation no less than 24 hours prior to your appointment. Failure to complete this, may result in cancellation of your treatment. On arrival to the spa, you will also be required to have a temperature check before going through for your treatment.

Our spa teams will continue with our Covid processes and protocols, be given daily health checks and provided with all the required PPE. We have enhanced our daily cleaning and sanitation schedule, focusing on high-contact surfaces throughout the day and further overnight deep cleaning.

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Updated March 23rd 2021

Bamford Wellness Spas Re-opening on 12th April and 17th May for indoor classes

STUDIO & EQUIPMENT

We have increased the cleaning of the most used areas throughout our spa including the yoga studios, door handles, stair cases and bathrooms. Hand-sanitiser is also provided as you enter our spa and throughout the space.

You are welcome to bring your own equipment for the class including your own drinking water bottle filled with water, mat, towel, blanket, etc. If you have any questions about what equipment you will need for your class, please contact us. We will also have equipment available in our studios for guests to use, which will be thoroughly cleaned and rotated in between sessions. Lockers are also available to use and will be disinfected after each use.

BOOKING YOUR CLASS

As part of our new measures to ensure the safety of our guests and staff in our spas, all guests are required to please fill out and submit an online health consultation form before attending their class. This will be sent to you via email along with a confirmation of your class booking. We are also happy to arrange for private 1-2-1 and 1-2 sessions in our studio locations. Please contact the spa team directly if you would like to know more.

ATTENDING YOUR CLASS

To support us in maintaining social distancing, please arrive no sooner than 10 minutes before your class. We are allowing longer breaks in between classes to ensure that teachers and students can changeover with sufficient time and space to do so safely. While our teachers will continue to provide verbal direction and corrections during classes, there will be no hands-on adjustments for the time being.

Brompton Cross guests: Please note that as you need to walk through our retail store to access the studio, you will need to wear a face mask when walking through the ground floor up to the studio. Masks are not required to be worn in our studio during the class.

ATTENDING YOUR TREATMENT

Guests arriving for treatments should arrive no earlier than 10 minutes before your appointment, this enables us to maintain social distancing within the waiting area. All clients must wear a facial mask on arrival and throughout their treatment (treatment dependant). All guests are required to complete an online health consultation no less than 24 hours prior to your appointment. Failure to complete this, may result in cancellation of your treatment. On arrival to the spa, you will also be required to have a temperature check before going through for your treatment.

Our spa teams have been taken through all new processes and protocols, given daily health checks and provided with all the required PPE. We have enhanced our daily cleaning and sanitation schedule, focusing on high-contact surfaces throughout the day and further overnight deep cleaning.

WET SPA AREAS

At Bamford our commitment to the safety for members, guests and staff is our upmost priority during these times. Our wet spa areas facilities will remain closed and will re-open in accordance to the government guildelines.

Whilst we make every effort to create a safe experience, the success will depend on the support of our all our guests. We continue to thank you for your cooperation throughout this period.


Updated Wednesday 30th December 2020

Further to the latest Government advice regarding Covid-19, we will temporarily close our Bamford Wellness Spa Cotswolds from Thursday 31st December. To continue to support our community during this time we have created a virtual class schedule with our Bamford Wellness Spa practitioners, view the schedule here

Updated Saturday 20th December 2020

The Bamford Wellness Spa London and South Audley Street store London will close on Sunday 20th December further to the latest government advice.

Updated Thursday 17th December 2020

We have conducted comprehensive Risk Assessments across all of our locations in London and the Cotswolds. You can view our Risk Assessment document here.

We would like to thank you for your continued support during this challenging time and hope to see you at our Bamford again soon.

Updated Tuesday 1st December 2020

Further to the latest Government advice regarding Covid-19, we are delighted to be re-opening our spas and stores on Wednesday 3rd December.

We will also be offering outdoor classes in our wellness tent at our Cotswolds Bamford Wellness Spa. Our revised class timetable can be found at the link below.

Bamford Wellness Spa Cotswolds - view here

Updated Thursday 5th November 2020

Following government guidelines, our Bamford Wellness Spas and stores in the Cotswolds and London will close during the period of Thursday 5 November until Wednesday 2 December.

We are working hard behind the scenes to support you throughout the challenging weeks ahead. Please keep visiting our website and social media for updates on restorative virtual retreats, 121’s, workshops and to book daily virtual classes.

Updated Monday 2nd November 2020

We have extended our store and spa hours until Wednesday evening and will be closed from Thursday, further to the latest government advice.

  • Bamford Wellness Spa London Mon - Weds 10.00am - 8.00pm
  • Bamford Wellness Spa Cotswolds Mon - Weds 9.00am - 10.00pm
  • Bamford Barn Cotswolds Mon - Weds 10.00am - 5.00pm
  • Bamford Mayfair Mon - Weds 10.00am - 7.00pm
  • Bamford Royal Exchange Mon - Weds 11.00am - 7.00pm
  • Bamford Bicester Village Mon - Weds 9.00am - 8.00pm

Updated Saturday 17th October 2020

In addition to existing safety measures in the spa we would like customers to note the following updates/reminders:

  • Our class timetable is running as normal with reduced class size capacity and increased saftey measures.
  • If you have travelled outside of the UK, please allow 2 weeks before booking an appointment for classes or treatments.
  • Treatment consultation forms must be completed prior to attendance and guests will have their temperature checked on arrival.
  • Please bring your own water bottle with you to your class. Alternatively we have water bottles available to purchase.
  • Clients who visit for treatments will be required to wear a face mask during the treatment.

Updated Friday 2nd October 2020

We have conducted comprehensive Risk Assessments across all of our locations in London and the Cotswolds. You can view our Risk Assessment document here.

We would like to thank you for your continued support during this challenging time and hope to see you at our Bamford studios again soon.

Updated Friday 24th July 2020

An update on our studios

Further to the latest Government advice regarding Covid-19, we are excited to reopen our indoor yoga studios from Monday 27th July at our Brompton Cross and Cotswolds locations.

To ensure that we can accommodate our guests in accordance with social distancing guidelines, we will be running a reduced studio class timetable at both locations, with a reduced class capacity. Our revised class timetable for each studio location can be found at the links below.

Bamford Wellness Spa Brompton Cross - view here

Bamford Wellness Spa Cotswolds - view here

BOOKING YOUR CLASS

As part of our new measures to ensure the safety of our guests and staff in our spas, all guests are required to please fill out and submit an online health consultation form before attending their class. This will be sent to you via email along with a confirmation of your class booking.

We are also happy to arrange for private 1-2-1 and 1-2 sessions in our studio locations. Please contact the spa team directly if you would like to know more.

STUDIO & EQUIPMENT

We have increased the cleaning of the most used areas throughout our spa including the yoga studios, door handles, stair cases and bathrooms. Hand-sanitizer is also provided as you enter our spa and throughout the space.

You are welcome to bring your own equipment for the class including your own drinking water bottle filled with water, mat, towel, blanket, etc. If you have any questions about what equipment you will need for your class, please contact us.

We will also have equipment available in our studios for guests to use, which will be thoroughly cleaned and rotated in between sessions. Lockers are also available to use and will be disinfected after each use.

ATTENDING YOUR CLASS

To support us in maintaining social distancing, please arrive no sooner than 10 minutes before your class. We are allowing longer breaks in between classes to ensure that teachers and students can changeover with sufficient time and space to do so safely.

While our teachers will continue to provide verbal direction and corrections during classes, there will be no hands-on adjustments for the time being.

Brompton Cross guests: Please note that as you need to walk through our retail store to access the studio, you will need to wear a face mask when walking through the ground floor up to the studio. Masks are not required to be worn in our studio during the class.

ONLINE CLASSES

We will continue to run a reduced online class timetable to complement our studio classes, for you to tune in and move with us from home. You can view and book a place on the revised online class timetable here.

OUTDOOR CLASSES (COTSWOLDS ONLY)

We offer a variety of outdoor classes at our Cotswolds Wellness Spa, including classes hosted in our new Wellness Tipi as well as in the orchard. These classes are marked as OUTDOOR on our Cotswolds timetable here.

We have conducted comprehensive Risk Assessments across all of our locations in London and the Cotswolds. You can view our Risk Assessment document here.

We would like to thank you for your continued support during this challenging time and hope to see you at our Bamford studios again soon.

The Bamford Team

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Updated Friday 10th July 2020

Further to the latest Government advice regarding Covid-19, we are delighted to be opening our Bamford Wellness Spas for limited treatments from Monday 13th July (Brompton Cross) and Tuesday 14th July (Cotswolds).

The safety and well-being of our clients and staff remains our biggest priority and we have put certain measurements in place.

• At this time, we will be offering a reduced treatment menu. For a full list of available treatments, please visit our Treatments page.

• Clients will be required to fill in an online consultation form 24 hours in advance of the appointment and we will be carrying out temperature checks when guests arrive for their appointment. We thank you in advance for your understanding and cooperation.

• Our therapists have received additional training on health & safety protocol and will be provided with additional safety equipment to wear during all appointments. We have also increased turn-around time between clients to allow for thorough cleaning of the treatment rooms and personal safety equipment.

• We will only be accepting card/cashless payment at this time.

Our indoor yoga studios remain closed until further notice. You can still move and heal with us by tuning into our virtual class schedule with online classes guided by our Bamford Wellness Spa practitioners. Visit our online classes page to browse our virtual class schedule and book your place here.

We would like to thank you for your continued support during this challenging time and hope to see you at Bamford again soon.

The Bamford Team

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Updated Thursday 3rd July 2020

Dear Friends,⁠

It is with great happiness that we are able to open our Bamford stores in London and the Cotswolds as of Monday June 15th, further to the latest government advice regarding COVID-19.

The safety and well-being of our customers and staff remains our biggest priority, so the following measurements have been put in place to ensure the safest environment for all:

House-rules

We have conducted comprehensive Risk Assessments across all of our locations in London and the Cotswolds. You can view our Risk Assessment document here.

All of our staff have access to hand washing facilities and are encouraged to wash their hands thoroughly and often – this is key as the government continues to confirm that hand washing is the single best control measure to prevent contamination.

We have invested in hand sanitisers as additional safeguarding measures.

Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards.

We would like to thank you for your continued support during this challenging time and hope to see you at Bamford again soon.

A NOTE TO OUR COTSWOLDS CUSTOMERS

To ensure it is as easy as possible for our guests and staff to adhere to social distancing measures, we have implemented a revised one-way access route to our Bamford Barn store in the Cotswolds.

If you are visiting Bamford Barn only, we recommend you can park in the newly allocated Bamford carpark (also signposted for Daylesford Cottages). You will be able to enter via the gate at the back of the carpark turning left to follow signs to the Courtyard to enter The Barn.

If you are visiting both Daylesford Farm Shop and Bamford Barn, you can park and enter through the main Daylesford entrance and follow the signs through the Garden Room and out into the Courtyard to enter The Barn. We look forward to safely welcoming you back.

The Bamford team

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