Returns Information

In the event you would like to return your order, items must be returned within 30 days of receipt for full price and 15 days for sale items.

Click HERE to follow the link to our returns portal where you can arrange your return in a few simple steps.

We suggest that you consider our free DPD Returns Service with thousands of collection points across the UK, your parcel will be accepted and returned to us promptly via a secure, tracked service. Full details are within our returns portal.

Items can also be returned to our 62 South Audley street store or the Bamford Barn at Daylesford, Gloucestershire. All reimbursement of funds will be processed through our head office and not in store.

Earrings must be returned to us unworn with the box, protective packaging and tags included.

The costs of returning the items are your responsibility. Bamford will not be responsible or liable if any item you return is lost, misdirected or delivered late. As a result customer has to bear the risks of the shipping chosen, please retain proof of delivery confirmation. For international returns the customer should clearly mark the return package as "returned british goods" to avoid any duties.

For classes, workshops & treatment purchases please refer to our cancellation & refund policy within our T&C's.