RETURNS INFORMATION
In the event you would like to return your order, items must be returned within 30 days of receipt for full price and 15 days for sale items.
Click HERE to follow the link to our returns portal where you can arrange your return in a few simple steps.
FREE DPD RETURN TO SHOP SERVICE
We suggest that you consider our free DPD Returns Service with thousands of collection points across the UK, your parcel will be accepted and returned to us promptly via a secure, tracked service. Full details are within our returns portal.
RETURN TO STORE
Items can be returned to any of our Bamford stores. All refunds will be completed on our website. This can take up to 5-10 days to process.
EARRINGS
Earrings must be returned to us unworn with the box, protective packaging and tags included.
FOR RETURNS OUTSIDE THE U.K.
The costs of returning the items are your responsibility. Bamford will not be responsible or liable if any item you return is lost, misdirected or delivered late. As a result customer has to bear the risks of the shipping chosen, please retain proof of delivery confirmation. For international returns the customer should clearly mark the return package as "returned british goods" to avoid any duties.
RETURNING SERVICES
For classes, workshops & treatment purchases please refer to our cancellation & refund policy within our Terms & Conditions.
EXCHANGES
If you wish to exchange an item, you will need to return the item you no longer wish to keep and place a new order.